FAQs
Are there any weight restrictions for excursions?
Yes, different excursions have specific weight limits:
- ATVs: 230 lbs
- Bamboo River Rafting: 550 lbs (max. 2 persons per raft)
- Horseback Riding: 230 lbs
- Zip Lining: 265 lbs
- River Tubing: 300 lbs
- Clear kaykaing 230lbs
Once I’ve booked an excursion, can I add more tours?
Yes! You can modify your booking to include additional excursions based on availability.
What is included in the Clear Kayaking Drone Photoshoot experience?
This includes a clear kayak session with a professional drone photoshoot, capturing breathtaking aerial views of you on the water. You’ll receive edited high-resolution photos.
For more details – Click here
What are the payments plans?
All tours require a 50% deposit, with the remaining balance due the day before your tour.
Can I book a tour once I arrive in Jamaica?
Yes, you can, but we highly recommend booking in advance atleast 1 week before to secure availability, especially during peak travel seasons.
Do you offer group or special occasion packages (birthdays, honeymoons, etc.)?
Yes, we offer custom packages for birthdays, anniversaries, proposals, honeymoons, and group events. We’ll take care of the details so you can just show up and enjoy!
What should I bring on my tour?
Bring a towel, swimwear, sunscreen, water shoes (for river or waterfall tours), a change of clothes, and a phone or camera if you want personal photos. We also recommend cash for tips or souvenirs.
Are your tours private or shared with others?
Most of our experiences are private, but some group tours (like nightlife or excursions to popular spots) may include other travelers. If you’d prefer a private setup, just let us know in advance.
What is your cancellation policy?
- Any cancellations made at least forty-eight (48) hours or more shall not attract a cancellation fee.
- Any cancellation made less than 48 hours but more than 24 hours in advance of the scheduled tour time, will attract fifty percent (50%) penalty.
- Any cancellation made within twenty-four (24) hours or on the said day of the excursion will attract a one hundred percent (100%) penalty.
- All cancellations must be submitted in writing to the Company and received by ShoreLine Views Ja within the timeframes outlined above to be eligible for a refund.